At Eddie Carr & Co. Ltd, we pride ourselves on delivering the highest level of service possible. All our engineers are highly qualified, experienced and trained so we never let our customers down. We also have support from our partners BAADER, SKIGINN 3X, Trio and Nijhuis, on the phone, remotely and/or on site.
We carry a large stock of spare parts at our premises in Sligo and have access to 24hr delivery from our partners.
We offer maintenance contracts for all our machines with various levels of service and response times. If you would like to take out a contract on your machine please contact us for a quotation.
Our normal working hours are 8am to 5:30pm Monday to Thursday and 8am to 4:30pm Friday. When there is a contract in place there is an engineer on standby for phone support or to go to site 7 days a week. We generally have our customers machines back up and running in a few hours and for major breakdowns they are normally back at full production within 24 hours.